Front office manager
We are an apple repair centre, (The best iphone repair company in Delhi) at G3 Arunachal Bhawan, barakhamba road – Connaught place, New Delhi
We are looking for a Front office manager who will act as
the ‘face’ of our company and ensure visitors receive a heart-warming welcome. Act as the voice
of organization and leave the customer with a WOW effect.
The ideal candidate should combine a pleasant personality with a dynamic professional and courteous personality along-with excellent verbal and written communication & computer skills to engage in handling of all calls of Enterprises & Individual customer base
Should be instrumental in Providing World Class Customer Services and satisfaction to new and old customers while dealing efficiently with complaints of all natures and should posses a solid customer service approach.
Should possess an attitude to supervise / lead and instruct a team of engineers in a challenging atmosphere and handle a team of engineers.
Should possess Strong administrative skills, be organized, efficient and versatile, while presenting and getting estimates approved from the customers. Strong customer service approach to dealing with people at all levels internal and external. Speak to customers in a friendly and professional manner and help them in status update. Resolve any issues that a customer might face post repairs.
Need to maintain Accuracy in daily Reports.
Ensure productivity of the daily numbers for calls made to prospective customers through our data bank.
Ensure daily updates are given to the central co-ordination for appropriate action to be taken.
Candidates willing to take up the challenge may walk in or call:9818809100